Medical Office Assistant – Ref #2023-045

Medical Office Assistant – Ref #2023-045

The Medical Office Assistant is responsible for performing a variety of administrative duties to Physicians and Northern Clinic services.

The Medical Office Assistant is directly accountable to the Medical Office Manager.

The wage for this position starts at $28.614 – $34.837/hour.

Persons of First Nations ancestry will be given preference (s.16 (1)CHRA)

Applicants must possess:

  • Diploma or certificate in Medical Office Administration or equivalent;
  • Previous experience (minimum 1- 2 years) in a Medical Office
  • Proficient with medical terminology
  • Proficient keyboarding skills
  • Proficient computer skills; Microsoft Office
  • Possess excellent interpersonal and communication skills (both verbal and written)
  • Previous experience working within an electronic medical record
  • Strong knowledge of medical office practices and procedures
  • Ability to maintain effective working relationships with patients, medical and clinic staff and the general public
  • Ability to work independently in a fast-paced work environment
  • Ability to work in an office environment where work tasks for the day are multiple, interruptive, and priority changing
  • Superior time management and organizational skills; very detail orientated
  • Must have experience and understanding of Native culture, and the geographic realities and social conditions within remote First Nation communities
  • Must be willing to relocate and/or live in Sioux Lookout

Roles and Responsibilities:

  • Provide day to day medical office administrative support to Physicians, other health professionals, residents/leaners and administrative staff
  • Provide Orientation for new locum physicians and learners
  • Answer and efficiently/effectively administer all phone calls from Nursing Stations, Specialty Clinics, Patients and any other Health Care Services/Agencies
  • Make all appropriate outgoing calls to nursing stations, physicians, specialty clinics, patients, pharmacies, outside services and agencies.
  • Data enter and maintain current health records within the Electronic Medical Record (EMR)
  • Assist/Complete any inquiry from within the circle of care
  • Processing referral letters, which would include formatting, editing, editing for spelling and grammar, conciseness and accuracy, sending and follow up
  • Referral tracking
  • Set up patient appointment dates and times as needed
  • Electronic filing and management of patient charts
  • Contribute to the creation and maintain of office policies and procedures.
  • Ongoing office duties ie. Faxing, shredding, filing, mail, office supplies, etc.
  • Maintaining strict patient confidentiality and adhere to policies and procedures in regard to the Privacy Act
  • Act as liaison for OSCAR EMR design and Meditech
  • Assist to navigate the complex health service delivery in Northern Ontario and the issues as they relate to First Nations health
  • Any other duties assigned

SLFNHA currently “Strongly Recommends” COVID-19 immunizations and requests your immunization status to be sent to our staff health department if successful in the recruitment process.

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Sioux Lookout First Nations Health Authority focuses on hiring qualified First Nation employees where possible. Self-identification is voluntary, the information is used to assist SLFNHA in hiring SLFNHA community members where possible and to help support candidates applying for roles.
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