Medical Office Supervisor

Deadline: Open
Location: Sioux Lookout, ONCommitment: Full Time

Under the direction of the Physicians Services Director, the Medical Office Supervisor is responsible for the supervision, direction and coordination of the day-to-day operations required for physician care delivery.


  • Bachelor’s Degree in health or Business Administration (combination of related education and operation experience in a Health Care organization may be substituted)
  • Knowledge of organization policies, procedures and systems
  • Knowledge of health care administrative practices, health records and privacy
  • Knowledge of Electronic Medical Records
  • Knowledge of computer systems and applications
  • Knowledge of human resources management with minimum of one-year experience in a supervisory role
  • Skill in planning, organizing and delegating
  • Skill in gathering and interpreting data within work responsibility
  • Excellent verbal and written communication
  • Skill in developing and maintaining effective working relationships with staff, patients, public and external agencies
  • Ability to take initiative and to exercise independent judgment, decision-making and problem-solving expertise
  • Ability to research and prepare reports or other correspondence as required

Roles and Responsibilities


  • Assist in the establishment\implementation of goals, objectives, policies, procedures and systems for the assigned administrative areas
  • Assist in the development and implementation of long-term plans
  • Work with medical staff to ensure quality services are provided
  • Maintaining the strictest of confidentiality
  • Shared responsibilities in the recruitment, training and supervisions of all medical administrative staff
  • Complete performance appraisals; recommend incentives and potential promotion or dismissals of staff
  • Assist to resolve conflicts and miscommunications involving support staff when necessary
  • Plan and coordinate daily work assignments and operations of support services
  • Provide assistance when required and any other duties assigned

Facility Management

  • Serve as liaison between Physician Services and external agencies
  • Co-ordinate all leases and agreements (vehicle and/or building); Ensure appropriate licenses and insurance

Financial Management

  • Assisting in the development/implementation of cost effective policies and procedures for all administrative areas
  • Assist in gathering and reporting data for HC, MOHLTC for annual audit purposes
  • Ensure that appropriate financial codes are applied
  • Oversee annual budget