Operations Supervisor

Deadline: Jun 7th - 4:30pm
Location: Sioux Lookout, ONCommitment: Full Time

The Operations Supervisor is responsible for the supervision, direction and coordination of the day-to-day operations required for physician care delivery.


  • Bachelor’s Degree in health or Business Administration (combination of related education and operation experience in a Health Care organization may be substituted)
  • Knowledge of organization policies, procedures and systems
  • Knowledge of health care administrative practices, health records and privacy
  • Knowledge of Electronic Medical Records
  • Supervisory experience
  • Knowledge of computer systems and applications
  • Knowledge of human resource management
  • General knowledge of accounting practices and procedures
  • Skill in planning, organizing and delegating
  • Skill in gathering and interpreting data within work responsibility
  • Excellent verbal and written communication
  • Skill in developing and maintaining effective working relationships with staff, patients, public and external agencies
  • Ability to take initiative and to exercise independent judgment, decision-making and problem-solving expertise
  • Ability to research and prepare reports or other correspondence as required


1. General

  • Assist in the establishment\implementation of goals, objectives, policies, procedures and systems for the assigned administrative and operational areas
  • Assist in the development and implementation of long-range plans
  • Work with medical staff to ensure quality services are provided
  • Maintain the strictest of confidentiality
  • Shared responsibility in the recruitment, training and supervisions of all medical administration and EMR Specialist
  • Complete performance appraisals; recommend incentives and potential promotion or dismissals of support staff
  • Resolve conflicts and miscommunications involving support staff when necessary
  • Ensure all employees personal information is obtained for the completion of payroll
  • Plan and coordinating daily work assignments and operations of support services
  • Provide assistance when required and any other duties assigned

2. Facility Management

  • Resolve problems to the best of his/her ability, both administrative and operational (including contracting for the maintenance of building. If acquired). Serve as liaison between Physician Services and external agencies
  • Co-ordinate all leases and agreements (vehicle and/or building); Ensure appropriate licenses and insurance, and provide to the Finance Office
  • Ensure that working relationship with internal and external partners/agencies are maintained

3. Financial Management

  • Assisting in the development/implementation of cost-effective policies and procedures for all administrative and operational areas
  • Assist in gathering and reporting data for HC, MOHLTC for annual audit purposes
  • Ensure that appropriate financial codes are applied