Front Desk Clerk

Deadline: Apr 30th - 4:30pm
Location: Sioux Lookout, ONCommitment: Full Time

Under the supervision of the Team Leader, the Front Desk Clerk is responsible for maintaining front desk services for JMK2 Hostel at 3 Sturgeon River Road Location. The front desk will meet and greet incoming guests, assist in completing registration process for new check-in, and providing information and services at JMK2 Hostel. Starting salary rate at $20.63 per hour.

Who can apply:

Persons of First Nations ancestry will be given preference (s.16 (1)CHRA)

Applicants must possess:

 

  •         Minimum Grade 12 and/or post-secondary education in Office Administration
  •         Experience working with Microsoft office and Database systems
  •         Excellent written and oral communication skills
  •        Good customer service and time management skills
  •        Knowledge of the people and culture of the First Nations communities in the Sioux Lookout district

Responsibilities:

 

  •      Register guests to assigned rooms and issue swipe cards for rooms;
  •      Collect purchase orders issued by Accommodations Department and store in central file;
  •      Provide information on hostel facilities and services;
  •      Issue meal tickets for clients and escorts;
  •      Process daily check-outs for guestrooms by collecting swipe cards and completing check out procedure on JMK Database system;
  •      Inform housekeeping of daily checkout for JMK2 hostel;
  •      Answer phone and relay telephone calls to appropriate rooms;
  •      Handle wake up calls as required.
  •     Clerical duties such as faxing, filing and photocopying.
  •     Call ground transportation to arrange for guest pick-up.
  •     Work with security personnel for hostel and complete Incident Report forms.
  •     Other duties as assigned by Hostel Team Leader.