Front Desk Clerk

Deadline: May 17th - 4:30pm
Location: Sioux Lookout, ONCommitment: Full Time

The Front Desk Clerk is responsible for maintaining front desk services for JMK2 Hostel at Sturgeon River Road Location. The front desk will meet and greet incoming guests, assist in completing registration process for new check-in, and providing information and services at JMK2 Hostel.

Qualifications:

·         Minimum Grade 12 and/or post-secondary education in Office Administration

·         Experience working with Microsoft office and Database systems

·         Excellent written and oral communication skills

·         Good customer service and time management skills

·         Knowledge of the people and culture of the First Nations communities in the Sioux Lookout district

 

Responsibilities:

·         Register guests to assigned rooms and issue swipe cards for rooms;

·         Collect purchase orders issued by Accommodations Department and store in central file;

·         Provide information on hostel facilities and services;

·         Issue meal tickets for clients and escorts;

·         Inform housekeeping of daily checkout for JMK2 hostel;

·         Answer phone and relay telephone calls to appropriate rooms;

·         Handle wake up calls as required;

·         Clerical duties such as faxing, filing and photocopying;

·         Call ground transportation to arrange for guest pickup;

·         Work with security personnel for hostel and complete Incident Report forms;

·         Other duties as assigned by Hostel Team Leader.