Crisis Response Planner

Deadline: Open
Location: Sioux Lookout, ONCommitment: Full Time

The Crisis Response Specialist will be responsible for assisting First Nations communities, who are served by Sioux Lookout First Nations Health Authority, to develop/enhance and maintain their own community-driven crisis response plans. This position reports to and is supervised by the Crisis Response/IRS Support Program Supervisor.

Currently upon community request, Nodin’s Crisis Response Program provides crisis intervention and support to immediate families impacted by tragic incidents occurring within their family unit (e.g. suicide, homicide, tragic accidents etc). There are contractual counsellors and volunteer teams who travel into communities to provide this support. The long-term ideal goal is for each community to come up with their own crisis response plans and the Crisis Response Specialist can assist with this upon their request. Through community visits and in close collaboration with key community stakeholders, the goal of the Crisis Response Specialist will be to help communities to identify gaps in services, develop an efficient crisis response mechanism and enhance existing systems utilizing culturally appropriate practices and best standards of care.

Nodin CFI has been providing mental health services to First Nations children, youth and families since 1994. It has a number of services to help strengthen mental health and addiction support; a resource available to all 33 First Nation communities served by SLFNHA; the majority very remote and reachable only through flight or winter roads.


  • Master’s Degree in one of the core mental health disciplines (e.g., Psychology; Social Work) with extensive clinical experience in the areas of crisis response; critical incidents and trauma
  • Or an undergraduate degree and a diploma program in the same related field with extensive clinical experience
  • Will consider undergraduate degree in the same related field with extensive clinical experience
  • Proof of registration in a recognized professional body
  • Crisis intervention and suicide intervention training/experience preferred
  • Experience in child and adolescent (families) mental health is an asset
  • Evidence of very sound assessment, organizational and prioritization skills with the ability to work well in stressful situations
  • Excellent communication, documentation, and interpersonal skills with the ability to work well with all levels of community-based staff and community members
  • Ability to work well independently and with teams, and to exercise good judgement
  • Skilled in program development, research, report writing and must have computer literacy skills
  •  Experience and understanding of First Nations culture, history, the geographic realities, health priorities and social conditions within remote First Nations’ communities
  • Experience of having worked with a diverse range of stakeholders, internal and external to the organization to achieve successful outcomes through excellent relationship building skills
  • Ability to communicate in one of the First Nations’ dialects of the Sioux Lookout region is an asset 
  • Ability to take initiative, be adaptable, multi task, meet deadlines, and work independently in a fast-paced and ever-changing environment
  • Must be willing to travel
  • Must be willing to relocate and live in Sioux Lookout (or within a daily commuting distance)


  • Act as a crisis response expert resource for communities to consult with while developing community-based crisis response programs or expanding on existing systems
  • Reach out to communities to increase awareness of the Crisis Response Specialist, distribute and receive referrals and conduct community visits
  • Conduct community needs assessments (external interventions required, available community resources and programs, gaps, possible courses of action/protocols, resource requirements) and/or facilitate planning meetings based on existing needs assessments
  • Work closely with First Nations community leadership, community crisis workers, community health directors, health services and stakeholders to identify and address existing service gaps in response to crises and assist in building/enhancing crisis response capacity
  •  Help communities prioritize, create realistic strategies and to design their own coordinated and sustainable crisis response plans to address community crises
  • Review crisis deployment policies and practices and establish an effective mechanism to capture lessons learned and means to improve existing arrangements and procedures
  •  Complete thorough well written reports after each community visit (i.e. assessment with recommendations, planning meetings, assistance with implementation/evaluation) to distribute to communities
  • Coordinate and deliver training or facilitate connections to training options for capacity building (e.g. certified counselling, crisis debriefing, First Aid and CPR, suicide intervention)
  •  Work with the Crisis/Trauma Response Manager to develop productivity/quality benchmarks for crisis responses, and analyze data against benchmarks to identify efficiencies and inefficiencies to address
  • Provide strategic advice and utilize critical thinking/problem solving skills to help communities work through deficiencies when trying to respond to crises
  • Assist communities in the development of Crisis Response procedures, protocols and during implementation of their plans
  • Act as a liaison with other organizations and resources who may contribute to community crisis response plans and help communities to build relationships with these key supports
  • Maintain statistics, complete workplans, and prepare reports for management
  • Work closely with other staff within the crisis response program and trauma team, along with other Nodin CFI services and other SLFNHA programs
  • Develop forms/letters and a means to collect data
  • To sit on any relevant working groups or advisory committees
  • Other duties as required