Clinical Manager

Deadline: Open
Location: Sioux Lookout, ONCommitment: Full Time

Nodin Child and Family Intervention Services (Nodin CFI) is Sioux Lookout First Nations Health Authority’s mental health department. It is a resource available to First Nation children, youth, adults and families from 33 remote northern communities served by SLFNHA. Nodin CFI has several services: intake, travelling counsellors, a crisis response program, community-based children’s mental health and addiction workers, traditional healing, youth school counsellors, and an outpatient mental health service.

The Clinical Manager is responsible for overall administrative and clinical oversight of three services of Nodin CFI including counsellors travelling to communities, youth school counsellors, and children’s mental health and addiction workers. The Clinical Manager is responsible for quality management, performance improvement, developing and implementing strategies, advancing concepts/infrastructures and relationships required for programmatic focus and high-quality client care. Direct reports include an admin assistant, and Clinical Supervisors who oversee a very large pool of front-line mental health staff. The Clinical Manager ensures assigned services meet clinical standards, best practice and professional standards.

The Clinical Manager reports to the Director of Treatment Services.

Salary range starting from $76,500 to a maximum of $98,459/yearly

Who can apply: Persons of First Nations ancestry will be given preference (s.16 (1)CHRA)

Applicants must possess

  • Minimum level of education required is equivalent to completion of 5 years post-secondary education specific to mental health
  • Must have a master’s degree in social work, psychology or counselling (bachelor’s degree must be related to mental health)
  • Will consider 2 year diploma related to mental health with a bachelor’s degree in social work or counselling psychology
  • Minimum 6-10 years of mental health counselling experience is required
  • Substantial experience utilizing a variety of treatment modalities in the field of mental health using evidence-based interventions
  • Experience assessing and working with high risk complex cases is essential
  • Knowledge, education or training in working with traumatized individuals
  • Previous supervisory and leadership experience is preferred
  • Registration with a recognized professional body and/or to become registered within a year of commencing employment
  • Can function effectively in a fast-paced, multi-tasking, ever-changing environment
  • Can remain calm under pressure
  • Self-starter with excellent time management skills to effectively maintain a busy schedule
  • Problem solving capability and strong organizational skills
  • Proficient typing and computer skills
  • Must be able to write clearly and concisely to explain information in a well thought out, logical and effective manner
  • Timeliness of delivery, accuracy and strong attention to detail is a must
  • Excellent relationship building skills to form and maintain collaborative relationships
  • Interpersonal leadership skills and strong public speaking skills
  • Able to design and deliver presentations
  • Budgeting and resource management experience
  • Demonstrated understanding of and competence in serving culturally diverse populations; knowledgeable of First Nations’ people, history, culture, health priorities and social issues
  • Ability to communicate in one of the First Nations dialects of the Sioux Lookout region is an asset.
  • Must be willing to travel up north and locally (requiring valid Driver’s License)
  • Must be willing to relocate and live in Sioux Lookout (or within a daily commuting distance)

Duties and Responsibilities

  • Provide oversight, direction, and clinical leadership in all facets of the delivery of assigned service areas to provide maximum in efficiency and quality to consumers and partners
  • Hold regular individual supervision meetings to direct, assign duties, assess work and performance, teach, receive and provide updates, discuss issues and to ensure consistent application of clinical standards
  • Develop and mentor a high performing clinical management team
  • Perform annual performance reviews
  • Study and discuss cases with supervisors to provide suggestions and recommendations on special, complicated or problem cases
  • Complete workplans aligned with annual organizational objective setting
  • Identify new ideas, techniques and opportunities for improving effectiveness, performance and productivity
  • Develop productivity/quality benchmarks and analyze data against benchmarks
  • Work closely with Quality Assurance and Intake to ensure required data is being produced/entered for statistical purposes
  • Perform file audits/investigations and case reviews as required
  • Achieve high standards of performance in assigned service areas
  • Implement process improvements to enhance client care and increase operating efficiency
  • Participate in the establishment of Standard Clinical Operating Procedures
  • Ensure clinical guidelines are in place for optimal delivery of services
  • Ensure compliance with requirements and address performance issues
  • Use critical thinking and provide strategic advice to swiftly address all service area issues
  • Establish budgets as requested and monitor expenditures
  • Complete several reports to meet funding requirements and as requested by Director
  • Participate constructively in the supervision process with the Director
  • Work in partnership with First Nation leadership, community members, health care providers, and other key stakeholders to strengthen service provision
  • Recruitment
  • Sit on relevant working groups or advisory committees
  • Other duties as required