Community Health Worker Manager

Deadline: Posting Has Expired
Location: Sioux Lookout, ONCommitment: Term

Diabetes has been identified as a high priority health issue impacting First Nations communities in the Sioux Lookout Zone. The Sioux Lookout First Nations Health Authority (SLFNHA) and Dignitas International (DI), a non-governmental medical and research organization, have formed a partnership to improve community-based diabetes prevention, management and care in the communities which SLFNHA serves. A core element of our initiative is to enhance and expand a customized capacity building program for community health workers (CHWs), based on Canadian clinical guidelines, international best practices and local knowledge.

The CHW Program Manager plays a key role in this initiative by leading and supporting the CHW Program in participating First Nations communities. S/he will collaborate with the joint SLFNHA - DI program team to undertake planning processes with community leaders and health system providers, support the implementation and enhancement of a training curriculum and education tools, act as a mentor and quality improvement coach, and oversee the collection of monitoring and evaluation data.

This is a term position for a period of 12 - 18 months.

Who can apply: Persons of First Nations ancestry will be given preference (s.16 (1)CHRA)

Applicants must possess:

  • Persons of First Nations ancestry will be given preference (s. 16(1) CHRA)
  • Education or training in nursing, health education, public health, primary health or similar OR a combination of a university degree and relevant experience
  • Diabetes Educator certification considered a strong asset
  • Minimum 5 years of experience in coordinating / managing health sector projects or programs, including developing and implementing work plans and budgets
  • Experience in coordinating and implementing adult training / education programming, and in providing mentoring, coaching and capacity-building support
  • Experience or strong familiarity with the implementation of professional level training materials / tools, preferably in the area of primary care
  • Experience with monitoring and evaluation, community-based research and knowledge translation methodologies
  • Experience working with First Nations communities in rural, remote and on-reserve settings and advanced knowledge of related community health issues considered strong assets
  • Proven track record in developing professional relationships with different health system providers and community health leaders
  • Excellent interpersonal and organizational skills including demonstrated ability to work productively in collaborative settings while also functioning independently
  • Technical understanding of diabetes and other primary health issues and programming
  • Strong oral and written (e.g. report writing) communication skills; ability to speak in a local dialect a strong asset 
  • Willingness to travel to remote Northern communities by small aircrafts
  • Proficiency with MS Word, Excel, PowerPoint 


Program Management
Provide overall coordination of the program sites and collaboratively develop plans with the program team and local health leaders and providers; manage and deliver internal program monitoring & reporting activities:
  • Produce and implement detailed workplans and timelines 
  • Develop cost-effective budgets and manage funding within the approved budget 
  • Develop a communications plan to provide regular progress updates to the program team and external collaborators
  • Ensure timely and effective monitoring of all program events and activities 
  • Provide routine narrative reports on program activities (e.g. progress against work plan)
  • Report on program performance framework and related data collection
  • Report routinely on program finances and activity expenditure
  • Provide routine and ad hoc information for donor/grant reporting
  • Organize travel for meetings, workshops and community visits in correspondence with SLFNHA’s Travel Department 
  • Contribute to broader SLFNHA and DI program planning processes as requested
Training, Mentoring & Coaching
Implement the CHW training and capacity building program at participating sites:
  • Organize and help deliver all central (off-site) training for CHWs and their supervisors and onsite training / capacity building for CHWs and other health facility / community-based health team members
  • Launch, monitor and support continuous program improvement plans and activities with CHWs and community-based health teams (e.g. refine standard processes, test and verify data collection tools, etc.)
  • Conduct capacity building visits to each site to provide mentoring and supportive supervision based on the individual CHWs and community-based health teams
  • Provide remote support via phone and email to CHWs and community-based health teams
  • Establish a peer-to-peer support network for participating CHWs 
  • Contribute to further development or enhancement of the existing training program, as required
Act as a liaison and represent the program as requested by the program team:
  • Liaise and coordinate with community health leadership and local and regional health authorities/providers
  • Organize and facilitate local forums and consultation processes
  • Present program results at external meetings, forums and conferences
Research and Knowledge Translation (KT)
In collaboration with the program team, support program research and KT activities:
  • Contribute to the design and planning of the program’s evaluation framework and related community-based research
  • Develop a process for working within the research and ethics guidelines provided with the local research ethics board
  • Provide logistical support for community-based research activities
  • Contribute to the development of methods and tools for sharing and disseminating knowledge generated by the program.