CHW Program Coordinator – Ref #2024-122
Job Summary:
Diabetes has been identified as a high priority health issue impacting First Nations communities in the Sioux Lookout Zone. The Sioux Lookout First Nations Health Authority (SLFNHA) and Dignitas International (DI), a non-governmental medical and research organization, have formed a partnership to improve community-based diabetes prevention, management and care in the 33 communities which SLFNHA serves. A core element of our initiative is to enhance and expand a customized capacity building program for community health workers (CHWs), based on Canadian clinical guidelines and international best practices.
The CHW Program Coordinator plays a key role in this initiative by leading and supporting the implementation and expansion of the CHW program in participating First Nations communities. S/he will collaborate with the joint SLFNHA – DI program team to undertake planning processes with community leaders and health system providers, support the development and implementation of a training curriculum, act as a mentor and quality improvement coach, and oversee the collection of monitoring and evaluation data.
The CHW Program Coordinator report directly to the Chief Operating Officer.
Qualifications:
- Persons of First Nations ancestry will be given preference (OHRC, Part II, Special Employment)
- Nursing, health education, Masters of Public Health or similar relevant education, or a combination of a university degree and extensive public health experience
- Minimum of 5 years successful work experience in coordinating / project managing health sector projects or programs, including developing and implementing work plans and budgets preferred
Roles and Responsibilities:
- Program Management
Provide overall coordination of the program sites and collaboratively develop plans with the program team and local health leaders and providers; manage and deliver internal program monitoring & reporting activities:
- Produce and implement detailed workplans and timelines to achieve agreed results
- Develop cost-effective activity budgets and manage activity funding within the budget approved by the program team
- Develop a communications plan to provide regular progress updates to the program team and external collaborators
- Timely and effective monitoring of all critical program events and activities
- Routine narrative reporting on program activities e.g. progress against agreed plans
- M&E reporting based on program performance framework and related data collection
- Routine financial reporting on activity expenditure
- Provide routine and ad hoc information for donor/grant reporting
- Contribute to broader SLFNHA and DI program planning processes as requested
- Training, Mentoring & Coaching
Implement the CHW training, capacity building and QI program at participating sites:
- Organize and deliver all central (off-site) training for CHWs and their supervisors and onsite training/capacity building for CHWs and other health facility/community-based health team members
- Launch, monitor and support continuous QI plans and activities with CHWs and community-based health teams – e.g. refine standard processes, test and verify data collection tools, run Plan-Do-Study-Act (PDSA) cycles
- Conduct capacity building visits to each site to provide mentoring and supportive supervision according to a schedule based on the individual CHWs and community-based health teams
- Provide remote support via phone and email to CHWs and community-based health teams
- Establish a peer-to-peer support network for participating CHWs
- Research and Knowledge Translation (KT)
In collaboration with the program team, support research and KT activities related to the program:
- Contribute to the design and planning of the program’s evaluation/study framework and related community-based research
- Develop a process for working within the research and ethics guidelines provided with the local research ethics board
- Provide logistical support for community-based research activities
- Contribute to the development of methods and tools for sharing and disseminating knowledge generated by the program.
- Representation
Act as a liaison and represent the program as requested by the program team:
- Liaise and coordinate with community health leadership and local and regional health authorities/providers
- Organize and facilitate local forums and consultation processes
- Present program results at external meetings, forums and conferences
Closing Date: July 16, 2024 @ 4:30 p.m. CST