Intake

Intake is the centralized gateway to accessing a number of Nodin services. It is the first point of contact for self referrals and to receive referrals from external organizations. Intake workers collect necessary information on mental health problems/needs, Intake Workers and Clinical Intake Assessment Counsellors work together to collect additional information as necessary, process referrals, gather information on mental health problems/needs, screen/assess the level of urgency, and match needs to the appropriate service.

Nodin’s intake department also houses Quality Assurance Workers who consistently review and ensure privacy and confidentiality policies are met, there is adherence to documentation standards and legislation, care is streamlined and client centred.

There are two referrals: one for all mental health programming (in-community, youth school counselling, and OMHS) and one for Nodin’s psychiatry service.