Global Case Studies

In October 2014, DI and SLFNHA embarked on research looking at global best practices in CHW programs worldwide. The aim was to identify key factors of successful CHW programs through in-depth case studies in various global health implementation contexts.

Through a qualitative case study design, this study mapped program structure, features, systems and processes, gathered program documentation and observed CHWs in action during site visits. This type of data collection allowed the team to gather information on program design at a level of detail that typically does not exist in published documents. Results from this study were shared with local health leadership and used to design the CHW Diabetes Pilot project.

CHW programs in Malawi, Ethiopia, Zambia, Alaska, Minnesota, Brazil and Pakistan were visited in person for data collection and learning.

Themes Researched In Each Program

  1. Program Descriptions
  2. Team Structure
  3. Accountability
  4. Recruitment/Retention
  5. Remuneration
  6. Standard Processes
  7. Training
  8. Supervision and Skills Verification
  9. Quality Measurement
  10. Policy Environment
  11. Sociocultural Context 

See the full report.