The management at the Jeremiah McKay Kabayshewekamik (hostel) reminds guests and escorts that this facility is a medical hostel and patients are here to rest and get healthy. During your stay, please respect the house rules and remember that this facility is run by First Nations, for First Nations. If guests steal from rooms or vandalize the property it ultimately is taking money out of funds that are meant to maintain this beautiful facility and provide care to your neighbours, family and friends.
If you have witnessed an act of vandalism or have concerns, please speak to our security department (located next to the reception area). All complaints are confidential. At the same token, if you have complaints about the treatment during your stay and are not happy with the service provided, we ask you to fill out a confidential form. These forms are available from our Guest Services Rep, just ask the front desk. You can speak to the Rep directly, or if you’re not comfortable simply fill out the form and leave it with reception or the Director of Client Services, Darryl Quedent.
If at any time you do not feel safe at the Hostel, please notify Security. Guests can dial ‘0’ from their guest room and ask to speak to a security guard. In urgent situations where you feel 911 is needed, please notify Security immediately so they can direct police officers to the area in the hostel where they are needed.