Hostel

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The Sioux Lookout area Chiefs and SLFNHA have been seeking a new hostel facility since 1997. After the Client Services Department was established in 1995, SLFNHA was operating the hostel in Sioux Lookout in a 39-bed facility on 7th Avenue. In June 2006, Client Services suffered a major setback when the hostel was found to be contaminated with mould and was closed for health concerns. Since then, a new facility was sought after. During that time, clients were allowed to choose to stay at the hostel or at local hotels. Several years of planning finally saw construction begin in 2008.

The new facility, named the Jeremiah McKay Kabayshewekamik, opened its doors to the first clients in February 2011. The Jeremiah McKay Kabayshewekamik was named during our 2010 Name Contest. The hostel was named after Jeremiah McKay, a respected member of Kasabonika Lake First Nation and a passionate crusader for health care. Kabayshewekamik means "a place of rest" in the Anishinaabe language.

The vision for the Jeremiah McKay Kabayshewekamik hostel is to create a warm, welcoming and secure residence for clients traveling to Sioux Lookout for medical reasons. The vision and design of the facility was determined through input from a large number of stakeholders, including; First Nation members, Chiefs, Health Canada and the Government of Canada, the Sioux Lookout First Nation Health Authority, Elders, future generations, hostel staff, families, the Municipality of Sioux Lookout and the Sioux Lookout Meno Ya Win Health Centre.

SLFNHA's Client Services Department operates out of the new facility.

More Information

Respecting the Hostel

The management at the Jeremiah McKay Kabayshewekamik (hostel) reminds guests and escorts that this facility is a medical hostel and patients are here to rest and get healthy. During your stay, please respect the house rules and remember that this facility is run by First Nations, for First Nations. If guests steal from rooms or vandalize the property it ultimately is taking money out of funds that are meant to maintain this beautiful facility and provide care to your neighbours, family and friends.

If you have witnessed an act of vandalism or have concerns, please speak to our security department (located next to the reception area).  All complaints are confidential.  At the same token, if you have complaints about the treatment during your stay and are not happy with the service provided, we ask you to fill out a confidential form. These forms are available from our Guest Services Rep, just ask the front desk. You can speak to the Rep directly, or if you’re not comfortable simply fill out the form and leave it with reception or the Director of Client Services, Darryl Quedent.

If at any time you do not feel safe at the Hostel, please notify Security. Guests can dial ‘0’ from their guest room and ask to speak to a security guard. In urgent situations where you feel 911 is needed, please notify Security immediately so they can direct police officers to the area in the hostel where they are needed.

Hostel House Rules
  1. Visiting hours are between 9 a.m. and 9 p.m.
  2. Visiting is restricted to the family lounge and/or dining area. No visitors are permitted in guest rooms.
  3. No loud noise at any time. Respect guests who are resting in their rooms and recovering from medical procedures.
  4. No smoking at the front entrance and 30 metres from any entrance. No smoking inside the hostel, which means guest rooms are also non-smoking.
  5. No alcohol is allowed on hostel property.
  6. No illegal drugs are allowed on hostel property.
  7. Respect the facility- garbage should be disposed of in waste baskets provided.
  8. Do not put graffiti on hostel property.
  9. Do not damage hostel property.
  10. Return card keys upon checking out of your room.
  11. No stealing- do not take any hostel property out of your room or other areas (ie: towels, cutlery, computers, etc)
  12. Respect other people’s property, such as luggage in the family lounge or food being stored in the domestic kitchen. Stealing will not be tolerated.
  13. Do not take cutlery, plates or cups back to your room. Please leave in the dining area.
  14. Guests must check-out of their rooms before 10 a.m. each day to allow housekeeping to clean the room.  If you are a long-term guest, recovering from surgery or have a special request to stay in the room, please speak to an Accommodations Clerk or the Guest Representative.

We remind clients and escorts that this medical hostel is for patients going through an array of health issues. Adhering to policies ensures that patients get the rest they need to get better. Please respect the premises and know that staff here are working to provide a clean, quiet and comfortable home-away-from-home.

Security

Our hostel is staffed 24/7 with security personnel. The security office is located  on the main floor near reception.  Through security, we ensure the safety of all clients, escorts and employees. Security enforces the hostel house rules, including our zero tolerance policy for illegal drugs and alcohol use on premise. Failing to adhere to hostel house rules will be dismissed from the hostel and police may be called for unruly guests. There is also a no-noise policy in place after 11 p.m. (and no guests after 9 p.m.) to ensure a comfortable and quiet stay for all guests.

We remind clients and escorts that this medical hostel is for patients going through an array of health issues. Adhering to policies ensures that patients get the rest they need to get better. Please respect the premises and know that staff here are working to provide a clean, quiet and comfortable home-away-from-home.

Food Services

Clients staying at the hostel have access to three meals a day through our dietary services. Clients and escorts are to use their card key (provided at check in) to access their meals, which are served in the dining area next to main reception. Meal time for breakfast is 7 a.m. to 9 a.m. Lunch is served from 11 a.m. to 1 p.m., and dinner is served from 4 p.m. to 6 p.m. 

Clients who are being accommodated at a local hotel (which often happens if the hostel is filled to capacity) will be given meal tickets which they can use in the hostel dining room. Clients staying at hotels can call the hostel staff to arrange for transportation during meal times. This information is given to clients and escorts when checking in.

Family Lounge

A family lounge is located on the main floor near reception. The lounge is an ideal place for hostel guests to meet with visitors, as visitors are not permitted in guest rooms.  The lounge is equipped with a television and a variety of reading materials.

Activity Coordination

The Activity Coordinator is located on the main floor, close to the family lounge. The office is open during regular business hours, Monday to Friday, 8:30 to 4:30 p.m.

The Activity Coordinator plans and coordinates social and recreational programming for hostel guests. Over the years, these have included arts and crafts, beading, fun bingo, karaoke, movie nights, card and board games and supplying magazines and games for guests to use in the family lounge.  

Wi-Fi & Internet Access

The hostel has wi-fi throughout for guests to connect to the Internet on your personal computers and mobile devices. During your stay, if you have technical issues please call the front desk.

There are also computers located in the upper main mezzanine for guests to check email. We ask guests to respect the time limit on computers and remember this is a public space.

Domestic Kitchen & Laundry

While our cafeteria meal hours are specified, the domestic kitchen is open from 9 a.m. to 11 p.m.  This space is for guests to make coffee/tea and light snacks. Hostel guests are responsible for cleaning up after using this space.  There is also a pop machine ($) near reception for guests to enjoy. If guests need change to use the pop machine, please speak to an accommodations clerk or security.

While our housekeeping staff will handle cleaning of all hostel linens, guests are responsible for their own personal laundry here at the hostel. A client laundry room, with coin operated machines,  is available in the upper west side of the mezzanine. Guests are asked to clean up after use and respect other guests’ laundry  and belongings. 

Connecting Link to Hospital

Guests can access the neighbouring hospital directly through the connecting corridor. The corridor is located on the main level, west wing. After-hours access to the link is available and we remind guests to speak to the front desk or security if they need assistance.

Fire Alarm Procedures

When the fire alarm sounds, all hostel guests must vacate guest rooms and common areas using the nearest fire exit. Do not use elevators when the alarm sounds. Exit the building and report to the hostel parking lot at the east end of the building. Employees will meet guests at the parking lot to conduct a roll call and ensure everyone is safe. Guests and employees will re-enter the building after given approval by the fire marshall.

Non-Insured Health Benefits and Travel

Guests at the hostel are most often sent through their doctor from their home community, coming to Sioux Lookout for medical appointment(s), surgery or prenatal care.  Your travel is arranged through Non-Insured Health Benefits, a federal program run through Health Canada. Some guests are approved to have an escort with them, so as to assist on their trip and/or translation and communication.  Non-Insured therefore covers the patient and their escort, and this covers their flight, accommodations at the hostel and ground transportation. If a patient travels with an escort, child, spouse or other person who has not been prior approved, this can cause issues with travel and space at the hostel. 

We remind guests to work with their physician and Non-Insured ahead of time to ensure their trip is covered and accommodations are arranged.

If you need to contact Non-Insured directly, please contact:

National Capital Region Headquarters:

Non Insured Health Benefits Program
First Nations and Inuit Health Branch
Health Canada
Postal Locator 1909A
200 Eglantine Driveway, Jeanne Mance Building
Ottawa, Ontario
KlA OK9

Email: info(at)hc-sc.gc.ca
Fax: (613) 954-5265
Toll Free: 1 (866) 225-0709
Teletypewriter: 1 (800) 465-7735 (Service Canada)

Ontario Regional Office:

New address as of March 24, 2014:
First Nations and Inuit Health Branch
Ontario Region, NIHB
Health Canada
Sir Charles Tupper Building
2720 Riverside Drive, 4th Floor,
Address Locator: 6604D
Ottawa, Ontario
K1A 0K9

General NIHB Inquiries
Toll-free: 1 (800) 640-0642
Fax: (613) 952-7054

Dental
Toll free: 1 (888) 283-8885