Trauma Team On-Call Workers

Deadline: Dec 04, 2017 by 4:30 PM CST
Location: Sioux Lookout, ON
Commitment: Term - March 31

The Trauma Team On-Call Worker makes up one of the team members of the Trauma Team. Other members include Trauma Team Mental Health Counsellors (who travel into a First Nation community to provide support to community members dealing with immediate trauma in a post-crisis situation or historical trauma), a Clinical Supervisor and a Trauma Team Coordinator. The Trauma Team provides a continuous and long term approach to healing, combining the cultural principles and practices of the original Anishinabe way of life with the science and resources of the western world. The Trauma Team On-Call Worker’s role is to provide logistical support, coordination, problem solving, debriefing and clinical supervision to all the Trauma Team Mental Health Counsellors after Nodin’s regular office hours, including Monday to Friday from 4:30 p.m. to 8:30 p.m. and 24 hours on weekends and statutory holidays. The Trauma Team On-Call Worker essentially takes on the responsibility to ensure all the trauma team counsellors are fully supported at all times (e.g. in case of emergency, to answer questions, debrief and to consult on cases, coordinate travel). The Trauma Team On-Call Worker may have to also connect with key community stakeholders. The Trauma Team On-Call Worker reports directly to SLFNHA’s Executive Director, and must at all times keep the Clinical Supervisor and Coordinator updated on on-call work.


  • Master’s Degree in one of the core mental health disciplines (e.g. Social Work, Psychology)  with extensive clinical experience in the area of mental health, addictions, crisis intervention and trauma
  • and/or an undergraduate degree in the same related field with extensive clinical experience
  • and/or will give consideration to a diploma program in the same related field with clinical experience
  • Working experience in mental health, dealing with trauma, crisis intervention, and coordination is preferable; supervisory skills (an asset)
  • Proficiency in clinical assessment
  • Experience and understanding of First Nations culture, history, the geographic realities and social conditions within remote First Nations communities
  • Experience working with First Nations people and in northern communities an asset
  • Ability to communicate in one of the First Nations dialects of the Sioux Lookout region is an asset 
  • Excellent communication (written and verbal), problem solving, time management, organizational and interpersonal skills
  • Ability to take initiative, be adaptable, multi task, meet deadlines, and work independently in a fast-paced and ever changing environment
  • Must work independently and with limited supervision


  1. To become familiar with the Trauma Team Model
  2. Frequently checks and promptly responds to all calls/emails/texts made by Trauma Team members to:  answer questions, assist with logistics of visitations (e.g. travel, accommodation), problem solve, address issues, provide debriefing and clinical consultation, and ensure any community stakeholder inquiries about the team are answered
  3. Take a lead role in the after-hours clinical operation of the team via clinical consultation to ensure consumers receive the appropriate level of care and coordination of services
  4. Provide guidance and direction on duty to report obligations, interventions, and assessments
  5. Complete all necessary paperwork, collect data and submit summary reports as required
  6. Demonstrate proficiency of computer skills necessary to effectively complete position requirements
  7. Coordinate:  arrange for travel, change travel, arrange for purchase orders, address accommodation issues etc.
  8. Act as a liaison for the trauma team
  9. Other duties as required